SMS distribution and tracking of Copley letters – capturing real-time notification of receipt and access by the third-party driver.

How it works

After your or our call handler has spoken to the third party, our CopleyBot sends an SMS message, directing them to your Copley letter and the offer of a replacement vehicle or repair. This reminds the third party of their legal duty to mitigate cost, protecting your position throughout the claim.

Operating 24/7/365, the system captures the third party’s receipt of the SMS and whether or not they have accessed the Copley letter. This automatically gives you proof of delivery, a complete audit trail and a robust credit hire defence.

Our CopleyBot will:

Our service drafts the SMS messages, manages your Copley letters and provides you with access to a reporting portal showing all third-party activity.

The CopleyBot

is a persuasive credit hire defence against any claim a third party’s insurer may make and potentially saves you thousands of pounds.

Our clients say:

“Over the period I have been working with Bridgetech Automotive, I’ve been impressed by the unrivalled market knowledge of their people as well as their innovative use of technology to lead to what, I believe, is an industry-leading proposition to help insurers drive down their indemnity spend in relation to credit hire. Always on hand to discuss a particular problem and help to resolve an issue we may be experiencing, I know that they are also always looking for opportunities to further enhance their offering and very much look forward to working with them over the coming years.”

Adrian Norman

Motor Specialist Claims Manager

Contact us

To discuss any of our solutions or services, please contact:

Matt Millington

Matt Millington, Commercial Director
M: 07585 970765
E: [email protected]

Matthew Porter, CEO
M: 0330 020 0559
E: [email protected]

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