Defend yourself against incoming credit hire claims using our market-leading, multi-award-winning basic hire rate (BHR) platform with seven years of data and hundreds of millions of pieces of information to draw from.

Arbitrate logo2

Arbitrate is a data engine that gathers real-time BHR data in and across the UK. Operating 24/7, it constantly logs and stores screenshots of the rental availability and costs of private and light commercial vehicles.

Any vehicle. Any postcode. Any day.

With access to BHR data covering the past seven years, Arbitrate delivers huge savings on indemnity spend against incoming claims. It drives significant operating efficiency within your teams, serving fast, consistent results every time. With such visibility on rates, clients can:

Arbitrate can produce everything from single pieces of data to full, court-compliant reports with market-leading turnaround times.

Arbitrate is available as either:


Self-service portal

that delivers BHR datasets immediately, on demand, to your claims handler.


Service upon request

where our deeply experienced subject matter experts compile the report for you, as and when required.

As part of your credit hire defence, Arbitrate is an essential starting point for any negotiation with a credit hire organisation (CHO).

Our clients say:

“We have recently worked closely with Bridgetech Automotive in relation to one of their products. During the initial pilot, we identified and recommended some improvements we wanted them to implement.

“Bridgetech Automotive were receptive to these ideas and made the changes within a matter of days. This collaborative working ethos continued throughout the pilot and made our transition to business as usual seamless and made for a positive experience.”

Lee Barbour

First Central


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Credit Hire Solution
of the Year

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Technology Innovation of the Year

Contact us

To discuss any of our solutions or services, please contact:

Matt Millington

Matt Millington, Commercial Director
M: 07585 970765
E: [email protected]

Matthew Porter, CEO
M: 0330 020 0559
E: [email protected]

Other services

Audit and advisory solutions

We review your end-to-end claims-handling process to discover how technology can improve third-party capture and credit hire settlement.

Learn more

Third-party capture

Our chatbot technology quickly and efficiently captures third parties, pulls them into hire and repair services and captures critical event data.

Learn more


SMS distribution and tracking of Copley letters – capturing real-time notification of receipt and access by the third-party driver.

Learn more


Tools to help you reduce fraud, spot upcoming financial problems and defend yourself against unfair and inappropriate insurance claims.

Learn more